2014 CORPORATE GOVERNANCE SCORECARD
I. STAKEHOLDER RELATIONSHIPS
Questionnaire Compliance
1. Does the GOCC disclose a policy that:
a. Stipulates the existence and scope of its effort to address customers welfare? a. Pag-IBIG Fund adheres to a policy addressing customer welfare in accordance with relevant laws and regulations such as :
b. Elaborates its efforts to interact with the communities in which they operate? b. Corporate Social Responsibility - Policy that elaborates Pag-IBIG Fund’s interaction with the communities in which it operate.
c. Ensure that its value chain is environmentally friendly or is consistent with promoting sustiainable development? c. Pag-IBIG Fund implements policy that promotes environment protection and sustainable development.
2. Does the GOCC disclose the activities that it has undertaken to implement the above-mentioned policies?
a. Customer health and safety a.To implement the policy on customer welfare, Pag-IBIG Fund has provided special lanes for senior citizens and PWDs etc., among others
b. Interaction with the communities

Pag-IBIG Fund is involved with its communities by providing activities and clarifying issues relevant to the Fund.

c. Environmentally-friendly value chain c. Pag-IBIG Fund takes care of the environment through tree-planting activities and expansion of housing loan program to include the purchase and installation of solar panels.
3. Does the GOCC have a separate corporate social responsibility (CSR) report/section or sustainability report/section?
  Pag-IBIG Fund sponsors an annual mass wedding for its less privileged members since 2011. Pag-IBIG also extends assistance to calamity stricken localities.
  • I DO! I Do! 2014 (Intramuros, Manila)
  • Yolanda Assistance Groundbreaking Ceremonies
4. Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights.
Does the GOCC provide contact details via the company’s website or Annual Report which stakeholders (e.g. customers, suppliers, general public, etc.) can use to voice their concerns and/or complaints for possible violation of their rights?

Customer Feedback Contact Details

5. Performance enhancing mechanisms for employee participation should be permitted to develop.
a. Does the GOCC explicitly mention the health, safety and welfare policy for its employees? a. .Pag-IBIG Fund has a policy promoting the health, safety and welfare of its employees
b. Does the GOCC publish data relating to health, safety and welfare of its employees? b. Pag-IBIG Fund promotes work-life balance through sporting events, chorale competition, fire drill, health-consciousness week, among others.
c. Does the GOCC have training and development programmes for its employees? c. Training and Development Programmes for Employees
d. Does the GOCC publish data on training and development programs for its employees? d.
6. Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this.

a. Does the GOCC have procedures for complaints by employees concerning illegal (including corruption) and unethical behavior?

a. Does the GOCC have procedures to protect an employee/person reveals illegal/unethical behavior from retaliation?

The Fund has a Grievance Machinery, a venue to lodge complaint by employees against the supervisors or co-employees. It is intended to simplify, speed up and install an effective, expeditious, fair, equitable and just grievance machinery in order to create an atmosphere conducive to good employee-supervisor relationship and boost employee's morale.

Whistle Blower Policy

II. DISCLOSURE AND TRANSPARENCY
Questionnaire Compliance
7. Quality of Annual Report
Does the GOCC's annual report disclose the following items:
7. Pag-IBIG Fund Accomplishment Report
a. Corporate objectives a. Corporate objectives (p. 25)
b. Financial performance indicators b. Financial performance indicators (p. 27)
c. Non-financial performance indicators c. Non-financial performance indicators (p. 28)
d. Details of whistle-blowing policy d. Details of whistle-blowing policy (p. 29-30)
e. Biographical details (at least age, qualifications, date Reportof first appointment, relevant experience, and any other directorships of listed companies) of directors/commissioners e. Biographical details (at least age, qualifications, date Reportof first appointment, relevant experience, and any other directorships of listed companies) of directors/commissioners (p. 31-40)
f. Training and/or continuing education programme attended by each director/commissioner f. Training and/or continuing education programme attended by each director/commissioner
8. Are the Annual Reports downloadable from the GOCC's website? 8. Pag-IBIG Fund Accomplishment Report
9. Corporate Governance Confirmation Statement
Does the Annual Report contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identity and explain reasons for each such issue? Pag-IBIG Fund Accomplishment Report (p. 26)
10. Timely filing/release of annual/financial reports
a. Are the audited annual financial report/statement released within 60 days upon receipt from COA?

a. Latest Audited Financial Statement 2014 Received from COA 07 Oct 2015, uploaded 15 Oct 2016)

b. ls the annual report released within 90 days from release of audited financial report?

Pag-IBIG Fund Accomplishment Report (Received from COA 07 Oct 2015, uploaded 20 January 2016)

c. ls the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company?

c. Statement of Managements Responsibility for Financial Statement

III. RESPONSIBILITIES OF THE BOARD
Questionnaire Compliance
11. Corporate Vision/Mission
a. Has the Board of Directors reviewed the vision and mission/strategy in the last financial year? a. The Pag-IBIG Board of Trustees has reviewed the Fund’s vision and mission / strategy during the deliberations on the 2016-2020 Corporate Plans and Targets 309th Board Meeting on 30 July 2015.
b. Does the Board of Directors monitor/oversee the implementation of the corporate strategy? b. The Board of Directors monitors/oversee the implementation of the corporate strategy as found on page 5 of the Manual of Corporate Governance.
12. Did the GOCC achieve 90% in the PES? 12. Pag-IBIG Fund achieved 94.18% in the PES.
13. Code of ethics or conduct
a. Are the details of the code of ethics or conduct disclosed? a. The ethics and conduct of Pag-IBIG Fund officials and employees are governed by RA 3019, RA 6713, among others
b. Does the GOCC disclose that all Directors/Commissioners, senior management and employees are required to comply with the code? b. Memo of the CEO on the strict observance of the provisions of RA3019 and RA6713, HDMF Manual of Corporate Governance and other relevant laws and regulations.
c. Does the company disclose how it implements and monitors compliance with the code of ethics or conduct? c.
14. Does the Board appoint a Nomination and Compensation / Remuneration Committee? 14. Board Governance Committee has the same function as the Nomination Compensation / Remuneration.
15. Did the Nomination and Compensation/Remuneration Committee meet at least twice during the year? 15. 9 meetings in 2014
16. If yes, is the report of the Nomination and Compensation/Remuneration Committee publicly disclosed? 16. http://www.pagibigfund.gov.ph/corporategovernance.html
17. Does the Board appoint an Audit Committee? 17. http://www.pagibigfund.gov.ph/corporategovernance.html
18. lf yes, is the report of the Audit Committee publicly disclosed? 18. http://www.pagibigfund.gov.ph/corporategovernance.html
19. Does at least one member of the Audit Committee have an audit, accounting or finance background (qualification or experience)? 19. http://www.pagibigfund.gov.ph/corporategovernance.html
20. Did the Audit Committee meet at least four times during the year? 20. http://www.pagibigfund.gov.ph/corporategovernance.html
21. Does the Board appoint a Risk Management Committee? 21. http://www.pagibigfund.gov.ph/corporategovernance.html
22. If yes, is the report on Risk Management Committee publicly disclosed? 22. http://www.pagibigfund.gov.ph/corporategovernance.html
23. Does at least one member of the Risk Management Committee have a background in finance and investments? 23. http://www.pagibigfund.gov.ph/corporategovernance.html
24. Board meetings and attendance
a. Are the Board of Directors meetings scheduled at the beginning of the year? (end of Q1 ) a. The Board of Trustees regularly meets once a month, pursuant to Part 3 Section 8 GCG MC 2012-07
b. Does the Board of Directors meet at least monthly?
c. Did the Board of Directors meet on at least 75% on their scheduled meetings?
d. Has each of the directors/commissioners attended at least 90% of all the board meetings held during the year?
e. Did the Board of Directors meet separately at least once during the year without the President/CEO present?
25. Access to information
a. Does the GOCC have a policy that stipulates board papers for Board of Directors/Commissioners meetings be provided to the Board at least three (3) working days in advance of the board meeting? a. It is the policy of Pag-IBIG Fund to provide Board materials at least 7 days before Board meeting.
b. Is the Board Secretary trained in legal, accountancy or company secretarial Practices? b. The Corporate Secretary is a lawyer.
26. Internal Audit
a. Are the Board of Directors meetings scheduled at the beginning of the year? (end of Q1 ) Pag-IBIG Fund has an Internal Audit Office under Ms. Nelin P. Paraiso is the Pag-IBIG Fund Internal Auditor.
b. Does the appointment and removal of the internal auditor require the approval of the Audit Committee?
27. Risk Oversight
a. Does the company disclose the internal control procedures/risk management systems it has in place? Pag-IBIG Risk Management System
b. Does the Annual Report disclose that the Board of Directors/Commissioners has overseen a review of the company's material controls (including operational, financial and compliance controls) and risk management systems? b. Review of the Company’s material control by the Board of Trustees
c. Does the company disclose how key risks are managed? c. Financial Risk Management
d. Does the Annual Report contain a statement from the Board of Directors or Audit Committee commenting on the adequacy of the GOCC's internal controls/risk management systems? d. Pag-IBIG Fund Accomplishment Report (p. 26)
28. Do different persons assume the roles of Chairman and CEO? 28. Hon. VP Jejomar C. Binay is the Chairman of the Board and Atty. Darlene Marie B. Berberabe is the Chief Executive Officer.
29. Board of Directors Development
a. Does the GOCC have orientation programmes for new Directors? a. Orientation Program for new Directors
b. Does the GOCC have a policy that encourages Directors/Commissioners to attend ongoing or continuous professional education programmes? b. BGC Charter on orientation program for Directors
c. Did all Appointive Directors attend at least 1 training for the calendar year? c. Trainings Attended by the Members of the Board
30. Board Appraisal
a. Is an annual performance assessment conducted of the Board of Directors? a. The performance of the Board of Trustees is evaluated annually by the GCG in accordance with Memorandum Circular No. 2014-03.
b. Does the GOCC disclose the process followed in conducting the Board assessment? b. The process followed in the assessment of Board performance is as provided in Section 3 of Memorandum Circular No. 2014-03.
c. Does the GOCC disclose the criteria used in the Board assessment? c. The criteria used in the performance assessment is as provided in Self-Appraisal and Peer-Appraisal forms.
a. Is an annual performance assessment conducted of the Board of Directors Committees?  
BONUS
Questionnaire Compliance
STAKEHOLDER RELATIONSHIPS
1. Does the GOCC practice Global Reporting lndex (GRl) on its annual reports?  
DISCLOSURE AND TRANSPARENCY
2. Quality of Annual Report
  • Are the audited annual financial report/statement released within 30 days upon the receipt from COA?
2. Latest Audited Financial Statement 2014 (Received from COA 07 Oct 2015, uploaded 15 Oct 2016)
PENALTY
Questionnaire Compliance
RESPONSIBILITIES OF THE BOARD
1. Are there members of the Board of Directors who hold more than five (5) positions in GOCCs and PLCs? 1. No BOD member holding more than 5 positions in GOCCs and PLCs was disclosed
2. ls there non-compliance with Good Governance Conditions? 2. No condition was marked as non-compliant