STEP 1
STEP 2
Get Provident Benefits Acknowledgment Receipt (HQP-PFF-061).
STEP 3
On scheduled date, get claim proceeds.
DOWNLOADABLE FORM
Application for Provident Benefits (APB) Claim Form (HQP-PFF-285)
Pag-IBIG Loyalty Card and one (1) valid ID of member/claimant (present original and submit photocopy).
NOTES:
a. If Pag-IBIG Loyalty Card is not available, two (2) valid IDs (present original and submit photocopy).
b. For retirement purposes, the valid IDs must reflect the member’s date of birth. If the valid IDs do not reflect the date of birth, submit any of the following:
- Birth Certificate of Member issued by Philippine Statistics Authority (PSA)
- Non-availability of Birth Record issued by PSA and Joint Affidavit of Two Disinterested Persons (notarized)
FOR RETIREMENT :
1. Certificate of Early Retirement (Notarized) (For Private Employee only at least 45 years old)
2. GSIS Retirement Voucher (For Government Employee)
3. Order of Retirement (For Members under AFP, PNP, BJMP, BFP)
4. Statement of Service (For Members under AFP) or Service Record (For Members under PNP, BJMP, BFP)
FOR PERMANENT TOTAL DISABILITY OR INSANITY/ TERMINATION FROM THE SERVICE BY REASON OF HEALTH :
Physician’s Certificate/Statement (With Clinical or Medical Abstract)
FOR CRITICAL ILLNESS OF MEMBER OR ANY OF HIS FAMILY MEMBER :
1. To establish kinship of the immediate family member, the claimant shall submit any of the following:
- Marriage Contact and Advisory on Marriage issued by PSA (if the immediate family member is the spouse)
- Birth Certificate issued by PSA or Baptismal Confirmation Certificate of the immediate family member
- Non-availability of Birth Record issued by PSA and Joint Affidavit of Two Disinterested Persons (HQP-PFF-029, notarized)
2. Physician’s Certificate/Statement (With Clinical or Medical Abstract)
FOR PERMANENT DEPARTURE FROM THE COUNTRY :
Photocopy of Passport with Immigrant Visa/Residence Visa/Settlement Visa or its equivalent
Sworn Declaration of Intention to Depart from the Philippines Permanently (notarized, no need to submit if already based abroad)
FOR DEATH :
1. Death Certificate of Member issued by PSA.
NOTES:
a. If Death Certificate issued by PSA is not available, submit any of the following:
- Death Certificate issued by the Local Civil Registry Office (LCRO) and duly authenticated by PSA.
- Photocopy of Death Certificate issued by PSA and with “Original Document Seen” stamped by Pag-IBIG Office (If with Pag-IBIG Housing Loan and document was previously submitted to Pag-IBIG Office for MRI settlement).
b. For member who died abroad, the Certificate of Death issued abroad should be duly certified by the Philippine Consulate General/Philippine Embassy in the country where the member died.
2. Proof of Surviving Legal Heirs (notarized; Downloadable from the Pag-IBIG website at www.pagibigfund.gov.ph)
3. Certificate of No Marriage (CENOMAR) issued by PSA (If deceased member is single)
4. Marriage Contract and Advisory on Marriage issued by PSA (If deceased member is married)
5. Birth Certificate issued by PSA or Baptismal/Confirmation Certificate of all children (If with child/children)
6. Affidavit of Guardianship (notarized; Downloadable from the Pag-IBIG website at www.pagibigfund.gov.ph) (If with child/children below 18 years old, or if child/children is/are physically/mentally incompetent)
7. To establish kinship with the deceased member, the claimant shall submit any of the following:
a. Birth Certificate issued by PSA or Baptismal/Confirmation Certificate of deceased member/claimant
b. Non-availability of Birth Record issued by PSA and Joint Affidavit of Two Disinterested Persons (notarized, downloadable from the Pag-IBIG website at www.pagibigfund.gov.ph)