Employee Training conducted for Y2022

The Pag-IBIG Fund Human Resources Development Department was able to facilitate 185 webinar training programs, for the benefit of 10,349 participants from various Pag-IBIG Fund offices and operating units nationwide. The training programs which consisted of (a) Leadership Programs, (b) Core Competency Programs, (c) Functional Competency Programs, (d) Continuing Development Programs, (e) Customer Service Programs, and (f) Special Programs, were custom-fit to ensure that Pag-IBIG Fund employees adapt to the industry’s best practices and are well-equipped with the skills they need to provide service excellence to the members and stakeholders.

The webinars were conducted through online platforms, such as Zoom, to ensure the safety of all participants.


January | 2022

Programmed Training No. of Pax
B2: Webinar on Behavioral Events Interview 18
B1: Online New Employee Orientation Program 14
B1: Online Orientation for Agency-Hired Contractors 29
B1: Webinar on ISO 9001:2015 Quality Management System 27

February | 2022

Programmed Training No. of Pax
B1: Webinar on RCA and Corrective Action 29
Webinar on the Fundamentals of Fixed Income and Performance Evaluation 20
B1: Webinar on Effective Business Writing 16
B2: Webinar on Effective Business Writing 13
B2: Online Orientation for AHCs 48
B1: Webinar on Shaping and Reshaping My Organization: Where Service Excellence Begins for DMs and DCs 41
B1: Webinar on Knowing My Organization and Focusing on Customers for Backroom and General Staff 35
B1: Webinar on Adherence to the Data Privacy Act in the Delivery of Service to Pag-IBIG Members 347
B2: Online New Employee Orientation Program 5
B2: Webinar on Shaping and Reshaping My Organization: Where Service Excellence Begins for DMs and DCs 42

March | 2022

Programmed Training No. of Pax
B1: Webinar on Adherence to the Data Privacy Act in the Delivery of Service to Pag-IBIG Members 432
B3: Webinar on Behavioral Events Interview 22
B3: Webinar on Shaping and Reshaping My Organization: Where Service Excellence Begins for DMs and DCs 37
B2: Webinar on ISO 9001:2015 Quality Management System 34
B4: Webinar on Shaping and Reshaping My Organization: Where Service Excellence Begins for DMs and DCs 41
B1: Webinar on KMO and FOC for Frontliners 38
B3: Online Orientation for AHCs 57
B4: Webinar on Behavioral Events Interview 31
B1: Webinar on FOC: Reinforcing a Customer-Centered Service 24
B2: Webinar on KMO and FOC for Backroom and General Staff 30
B1: Webinar on Adjusting to Change: Inviting Feedback and Embracing Change 27
B1: Webinar on Enterprise Value Risk Assessment 35
B3: Online New Employee Orientation Program 23
B2: Webinar on Enterprise Value Risk Assessment 48
B1: Gender Orientation Program 41

April | 2022

Programmed Training No. of Pax
B2: Webinar on Adjusting to Change: Inviting Feedback and Embracing Change 21
B2: Webinar on FOC: Reinforcing a Customer-Centered Service 23
B1: Webinar on ANAC of the HLOC 424
B3: Webinar on KMO and FOC for Backroom and General Staff 39
B2: Webinar on ANAC of the HLOC 496
B2: Gender Orientation Program 38
B1: Series of Gender Webinar for the GAD Committee 115
B2: Webinar on KMO and FOC for Frontliners 39
Virtual Conduct of Accountant's Technical Forum for HLOC 44
B3: Webinar on FOC: Reinforcing a Customer-Centered Service 30
B3: Webinar on ISO 9001: 2015 QMS 31
B3: Gender Orientation Program 37
B4: Online Orientation for AHCs 52
B1: Webinar on Leading with Agility and Resiliency 30
B1: Retooling Sessions on Housing Loan Related Services 500
B3: Webinar on Enterprise Value Risk Assessment 33

May | 2022

Programmed Training No. of Pax
2022 Virtual Accountants' Conference 240
B4: Webinar on KMO and FOC for Backroom and General Staff 36
B2: Retooling Sessions on Housing Loan Related Services 493
B2: Webinar on Leading with Agility and Resiliency 29
B1: Webinar on Building and Exuding a Professional Image 40
B2: Webinar on Building and Exuding a Professional Image 37
B3: Webinar on Leading with Agility and Resiliency 25
B3: Retooling Sessions on Housing Loan Related Services 552
B1: RA 9184 and Its 2016 Revised Implementing Rules 57
B3: Webinar on KMO and FOC for Frontliners 36
B5: Online Orientation for AHCs 45
B3: Webinar on Building and Exuding a Professional Image 34
B5: Gender Orientation Program 44
B1: Trainers' Training Program for In-House Speakers 23
B4: Retooling Sessions on Housing Loan Related Services 572
B5: Gender Orientation Program 45
B4: Webinar on Building and Exuding a Professional Image 42
B1: Webinar on Fund Core Values 24
B2: Webinar on Fund Core Values 60
B2: Trainers' Training Program for In-House Speakers 28

June | 2022

Programmed Training No. of Pax
B5: Webinar on KMO and FOC for Backroom and General Staff 40
B5: Webinar on Building and Exuding a Professional Image 40
B3: Trainers' Training Program for In-House Speakers 29
B1: Webinar on Knowledge on Legal & Regulatory Requirements 19
B6: Webinar on Building and Exuding a Professional Image 37
B6: Gender Orientation Program 27
B1: Webinar on Positive Leadership 34
B2: Webinar on Knowledge on Legal & Regulatory Requirements 15
B7: Webinar on Building and Exuding a Professional Image 39
B7: Gender Orientation Program 31
B6: Online Orientation for AHCs 23
B1: Webinar on Positive Leadership 28
B5: Webinar on Behavioral Events Interview 18
B4: Webinar on KMO and FOC for Frontliners 37
B1: Webinar on Content Development for Presentation Workshop 17
B2: Webinar on Content Development for Presentation Workshop 24
B4: Webinar on ISO 9001: 2015 QMS 36
B1: Webinar on Effective Project Management 29
B8: Webinar on Building and Exuding a Professional Image 39
B3: Webinar on Content Development for Presentation Workshop 20
B9: Webinar on Building and Exuding a Professional Image 37
B5: Webinar on KMO and FOC for Backroom and General Staff 34
Webinar on Embracing Technology 26
B2: Webinar on Effective Project Management 30

July | 2022

Programmed Training No. of Pax
B10: Webinar on Building and Exuding a Professional Image 37
B1: Webinar on Due Process: Sexual Harassment and Safe Spaces 46
B2: Webinar on Due Process: Sexual Harassment and Safe Spaces 58
B3: Webinar on Due Process: Sexual Harassment and Safe Spaces 53
B11: Webinar on Building and Exuding a Professional Image 39
B8: Gender Orientation Program 37
B4: Webinar on Enterprise Value Risk Assessment 29
B1: USAP: Mental Health Check-In for the Fund Employees 29
B5: Webinar on Shaping and Reshaping My Organization: Where Service Excellence Begins for DMs and DCs 32
B3: Webinar on KMO and FOC for Frontliners 36
The GAD Agenda: Formulating the GAD Strategic Framework and GAD Strategic Plan 16
B7: Online Orientation for AHCs 22
B6: Webinar on Behavioral Events Interview 22
B2: USAP: Mental Health Check-In for the Fund Employees 57
B6: Webinar on Shaping and Reshaping My Organization: Where Service Excellence Begins for DMs and DCs 32
B12: Webinar on Building and Exuding a Professional Image 41
B13: Webinar on Building and Exuding a Professional Image 40
B9: Gender Orientation Program 36
B1: Webinar on Fraud and Forgery Detection 24
B4: Webinar on Enterprise Value Risk Assessment 52
B3: Webinar on Effective Project Management 31
B7: Webinar on KMO and FOC for Backroom and General Staff 36
B14: Webinar on Building and Exuding a Professional Image 36
B2: Webinar on Fraud and Forgery Detection 13
B4: Webinar on Effective Project Management 35

August | 2022

Programmed Training No. of Pax
B7: Webinar on Shaping and Reshaping My Organization: Where Service Excellence Begins for DMs and DCs 37
B7: Webinar on Behavioral Events Interview 26
B10: Gender Orientation Program 36
B15: Webinar on Building and Exuding a Professional Image 37
B8: Webinar on KMO and FOC for Backroom and General Staff 35
B16: Webinar on Building and Exuding a Professional Image 42
B8: Online Orientation for AHCs 29
B4: Webinar on FOC: Reinforcing a Customer-Centered Service 28
B5: Webinar on Effective Project Management 39
B17: Webinar on Building and Exuding a Professional Image 43
B6: Webinar on Effective Project Management 28
B1: Webinar on Gender-Related Mandates and Issues 32
B6: Webinar on Enterprise Value Risk Assessment 66
B1: Webinar on KMO for AHCs 38
B8: Webinar on Behavioral Events Interview 18
B5: Webinar on FOC: Reinforcing a Customer-Centered Service 23
B9: Webinar on KMO and FOC for Backroom and General Staff 43
B7: Webinar on Effective Project Management 45
B5: Webinar on ISO 9001: 2015 QMS 33
B2: Webinar on KMO for AHCs 39
B8: Webinar on Effective Project Management 35

September | 2022

Programmed Training No. of Pax
B1: Webinar on Process Improvement 34
B2: Webinar on Gender-Related Mandates and Issues 36
B3: Webinar on Positive Leadership 25
B2: Webinar on Process Improvement 23
B1: Webinar on Enhancing Attention to Details 24
B10: Webinar on KMO and FOC for Backroom and General Staff 40
B3: Webinar on KMO for AHCs 59
B1: Webinar on Living the Fund Cultural Values and Engendering Confidence and Trust 37
B4: Webinar on Positive Leadership 31
B9: Webinar on Behavioral Events Interview 19
B1: Webinar on Data Analysis, Interpretation and Report Preparation 13
B9: Online Orientation for Agency-Hired Contractors 34
B2: Webinar on Enhancing Attention to Details 19
B1: Webinar on Living the Fund Cultural Values and Engendering Confidence and Trust 35
B3: Webinar on Gender-Related Mandates and Issues 37
B4: Webinar on KMO for AHCs 53
B9: Webinar on Effective Project Management 23
B2: Webinar on Data Analysis, Interpretation and Report Preparation 20
B4: Webinar on Due Process: Sexual Harassment and Safe Spaces 58
B5: Webinar on Due Process: Sexual Harassment and Safe Spaces 53
B10: Webinar on Effective Project Management 19
B10: Webinar on Behavioral Events Interview 14
B11: Webinar on Effective Project Management 36
Cascading Program on Recruitment and Selection 86
B1: Webinar on Root Cause Analysis and Corrective Action 30
B12: Webinar on Effective Project Management 41
B4: Webinar on Gender-Related Mandates and Issues 37

October | 2022

Programmed Training No. of Pax
B5: Webinar on KMO for AHCs 59
B1: Webinar on Fraud and Forgery Detection and Prevention 32
B5: Webinar on Gender-Related Mandates and Issues 32
B6: Webinar on KMO for AHCs 52
Day 1: Webinar on Background & Credit Investigation 168
B10: Online Orientation for Agency-Hired Contractors 29
B7: Webinar on KMO for AHCs 40
B2: Webinar on Fraud and Forgery Detection and Prevention 34
B11: Webinar on Behavioral Events Interview 21
B8: Webinar on KMO for AHCs 45
B1: Webinar on Background & Credit Investigation 89
B3: Webinar on Fraud and Forgery Detection and Prevention 30
B2: Webinar on Background & Credit Investigation 81

November | 2022

Programmed Training No. of Pax
B4: Webinar on Fraud and Forgery Detection and Prevention 36
B9: Webinar on KMO for AHCs 53
B5: Webinar on Fraud and Forgery Detection and Prevention 37
Training on Bulls and Bears: Understanding Equity Investment Trends 25
Webinar on Sex-Disaggregated Data 29
B11: Online Orientation for Agency-Hired Contractors 42
B10: Webinar on KMO for AHCs 49

December | 2022

Programmed Training No. of Pax
B12: Online Orientation for Agency-Hired Contractors 13
B2: Webinar on Fund Core Values and Standard of Conduct 26
B4: Online New Employee Orientation Program 26