Guide on Pag-IBIG Payment Facilities

I. Over-the counter Payment:

  1. Monthly Savings and Housing Loan (HL) Amortizations
  2. HL Amortizations only

Here’s how:

Proceed to Accredited Collecting Agent and perform the following:
  1. For payment of Monthly Savings :
    1. Accomplish and submit Payment Slip.
    2. Pay Monthly Savings.
    3. You will receive the machine-validated Payment Slip indicating the Transaction Reference No. (TRN), which will serve as your official receipt in lieu of Pag-IBIG Fund Receipt (PFR).

    4. NOTE: The following information in Payment Slip must be accomplished:

      • Pag-IBIG Membership Identification (MID) Number/Registration Tracking Number (RTN)
        [ How to get MID/RTN ]
      • Account Name (Member’s Name)
      • Payment Type (i.e., MSS-Individual Payor)
      • Amount
      • Period Covered
      • Contact No.
      • E-mail Address
      • Check No. and Amount of Payment (if thru Check payment)

  2. For payment of HL Amortization :
    1. With HL Billing Statement
      • Present current HL Monthly Billing Statement (BS).
      • Pay HL Amortization.
      • You will receive the machine-validated Billing Statement indicating the Transaction Reference No. (TRN), which will serve as your official receipt in lieu of Pag-IBIG Fund Receipt (PFR).

    2. With SMS Text Blast
      • Present text blast from Pag-IBIG Fund indicating due date, amount due, Payment Reference Number (PRN).
      • Fill out and submit duly accomplished Payment Slip
      • Pay HL Amortization.
      • You will receive the Transaction Receipt or the machine-validated Payment Slip indicating the Transaction Reference No. (TRN), which will serve as your official receipt in lieu of Pag-IBIG Fund Receipt (PFR).

II. Credit Card (Monthly Savings) :

Here’s how:

  1. Log in to Pag-IBIG Fund website at www.pagibigfund.gov.ph.

  2. Click “E-Services” and select “Online Payment Facility”.

  3. Under Online Payment Facility, accomplish the following required information to pay Monthly Savings:

    • Membership Category (Local or Overseas)
    • Pag-IBIG Membership Identification (MID) No./Registration Tracking No. (RTN)
      [ How to get MID/RTN ]
    • Monthly Savings (Amount Due)
    • Period Covered
    • Member’s Cell Phone Number/Email Address

      NOTES: The following information in Payment Slip must be accomplished:
      • The member’s name will appear upon system validation of MID No.
      • Once the corresponding monthly savings is encoded, the Total Amount Due to be deducted from the credit card will be displayed including the Convenience Fee charged.
      • The system will only accept payment for current and future monthly savings.

  4. Select what mode will be used for receiving the payment confirmation (thru SMS [member’s cell phone number] and/or Email [member’s email address]) and supply the needed cell phone number and/or email address.

  5. Enter the code (CAPTCHA) and agree on “Terms and Conditions” then click “Proceed.”

  6. The system will display “Payment Summary.” You will be asked to check payment details prior to proceed with payment and click “Submit.”

  7. Choose what Credit Card will be used for payment (either Visa or Mastercard).

  8. Accomplish and confirm required credit card details (i.e., credit card no., expiration date of credit card, credit card verification no., etc.).

    NOTES: The following information in Payment Slip must be accomplished:
    • Once payment transaction is completed, the Payment Result will be displayed reflecting the Merchant Reference No. and Payment Reference No. which shall serve as proof of payment.
    • The member will receive an SMS or Email notification concerning credit card transaction.

III. Globe G-Cash (Monthly Savings and Housing Loan Amortization) :

Here’s how:

  1. Ensure that you are registered to Globe G-Cash by following the instructions below:

    • Thru USSD* (free of charge)

      * Unstructured Supplementary Service Data (USSD) is a protocol used by GSM cellular telephones to communicate with the service provider’s computers.


      1. Dial mobile network (*143#) and select “GCASH” and “REGISTER.”
      2. Enter the following required details:
        1. - 4-digit MPIN
        2. - Mother’s Maiden Name
        3. - First Name
        4. - Last Name
        5. - Address
      3. Enter “Registration Code” and you will be asked to confirm the details entered and agree on the “Terms and Conditions.”
      4. Once transaction is successfully completed, you will receive an acknowledgement reflecting the Reference No. and an instruction to change the registered MPIN for security purposes.

    • Thru Text based (charged with P1.00 per text)

      1. Enter the following required details on your mobile phone:

        REG <space> 4-digit MPIN/Mother’s Maiden Name/ First Name/Last Name/Address


        NOTES :

        1. There must be no spaces before and after the slash (/).
        2. Make sure that the information provided is what appears on your presented ID.
      2. Check completeness and accuracy of the details entered then send information.
      3. Once transaction is successfully completed, you will receive an acknowledgement reflecting the Reference No. and an instruction to change the registered MPIN for security purposes.

  2. Upon registration, perform Cash-in by following the instructions below:

    1. Fund your G-Cash account thru any of the following modes:

      1. Online Bank Transfer
      2. G-Cash Outlets
      3. Mobile Phone Banking
      4. BancNet ATM

    2. Accomplish and submit Service Form (for KYC) with valid ID to any G-Cash Business Centers.

      NOTES :

      1. The registered G-Cash member may opt to undergo “Knowing Your Customer” (KYC) process to fund the G-Cash account up to maximum amount of Php100, 000.00 and allow a phone-to-phone money transfer.
      2. The registered G-Cash member may only fund his/her G-Cash account up to maximum amount of Php40, 000.00 without the KYC process.

  3. Once G-Cash account has been funded, dial mobile network, select “Pay Bills” and perform the following for payment:

    • For payment of Monthly Savings/Modified Pag-IBIG II (MP2)

      1. Enter the following required details:
        1. - 4-digit MPIN
        2. - Amount to be paid
        3. - Pag-IBIG MID No. (for MS)/Account No. (for MP2)
        4. - Period Covered
      2. Once payment details are accomplished, a Transaction Summary will be displayed reflecting the program type and amount.
      3. You will be asked to confirm the amount, type of transaction and MID No. to complete the transaction.

      4. NOTE: The minimum amount for payment of monthly savings is P100.00 while P500.00 for Modified Pag-IBIG II.


      5. Upon confirmation, you will receive an acknowledgement indicating the following details:
        1. - Amount sent
        2. - Date of transaction
        3. - MID No.
        4. - New GCASH balance

    • For payment of HL Amortization

      1. Enter the following required details:
        1. - 4-digit MPIN
        2. - Amount to be paid
        3. - Payment Reference No. (PRN, found at the upper right portion of the HL Billing Statement)
        4. - Period Covered

      2. Once payment details are accomplished, a Transaction Summary will be displayed reflecting the program type and amount.
      3. You will be asked to confirm the amount, type of transaction and PRN to complete the transaction.
      4. Upon confirmation, you will receive an acknowledgement indicating the following details:
        1. - Amount sent
        2. - Date of transaction
        3. - PRN
        4. - New GCASH balance

IV. Employers’ On-line Payment Facility of Monthly Savings/Loan Amortizations at the following:

  1. Union Bank of the Philippines (UBP)
  2. Bank of the Philippine Islands (BPI)
  3. Land Bank of the Philippines

Here’s how:

  1. Enroll with bank’s electronic collection facility

    1. Accomplish bank’s enrollment form and comply with bank’s requirements
    2. Once approved, the bank shall provide you access (bank provides user ID and passwords) to its electronic collection facility.

  2. Remit Monthly Savings/Loan Amortizations

    1. Log in to the bank’s website (or to the Pag-IBIG website – click the bank’s logo and it will automatically link to the bank’s website); upload collection file based on Pag-IBIG Fund’s file structure format.
    2. Registered Authorizer(s) of employer receives electronic notification for each successful upload.
    3. Registered Authorizer(s) of employer approves payment for MSS/STL
    4. For successful transaction the Transaction Reference Number shall be displayed.
    5. Retrieves electronic receipt from the system/Print Transaction Reference Number (TRN) to serve as proof of payment in lieu of Pag-IBIG Fund Receipt (PFR).

V. Overseas Remittance of Monthly Savings/Loan Amortizations at the following Collecting Agents and its Remittance Company partners :

Banks

  1. Philippine National Bank (PNB)
  2. Asia United Bank (AUB)
    1. I-Express Remit Mo Sa Pag-IBIG
    2. I-Text Mo Sa Pag-IBIG

Non-Banks

  1. I-Remit
  2. Ventaja (including PayPilipinas)

Here’s how:

  1. For I-Express Remit Mo sa Pag-IBIG

    1. Secure and accomplish Partner’s Remittance Application Form.
    2. Pay Members Savings/Loan Amortizations.
    3. You will receive the machine-validated Transaction Slip, which will serve as your official receipt in lieu of Pag-IBIG Fund Receipt (PFR).

  2. For I-Text Mo sa Pag-IBIG

    1. Secure and accomplish Partner’s Remittance Application Form.
    2. Send Redi Money Number and Membership Identification (MID) Number MID/Loan Number through Short Messaging System (SMS) via mobile phone.
    3. You will receive a text message for every successful payment transaction.

  3. For I-Remit

    1. Accomplish and submit iRemit Remittance Application Form and Auxiliary Service Form to iRemit Teller.

      NOTES:

      1. The amount specified in the payment/remittance form must be in Philippine Peso for payment of MS/Loan Amortization.
      2. The U.S. dollar is converted to the local currency using the prevailing local currency/US$ rate as determined by iRemit.
    2. Upon settlement, you will receive a validated Official Receipt (OR), reflecting a unique reference transaction number from iRemit Teller which will serve as proof of payment.

  4. For Ventaja

    1. Accomplish and submit Remittance Application Form as basis for payment details.

      NOTES:

      1. The amount specified in the payment/remittance form must be in Philippine Peso for payment of MS/Loan Amortization.
      2. The U.S. dollar is converted to the local currency using the prevailing local currency/US$ rate as determined by Ventaja’s tie up Remittance partner.
    2. Upon settlement, you will receive an official Remittance Receipt reflecting a unique reference transaction with attached Ventaja’s valid receipt which will serve as proof of payment.