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Pag-IBIG FUND HOTLINE

8-724-4244 (8-Pag-IBIG) - 24/7 Call Center operation. Rest assured that we shall carefully evaluate your concerns and shall respond to you immediately. Likewise, we shall give your complaints considerable attention according to the following:

Duration Nature of Concern
3 Working Days Simple queries (General Information) ; Complaints
10 Working Days Complex Queries (Policy and Loan-related queries, queries that require coordination with other Pag-IBIG Offices; Grave complaints
1 Hour Pag-IBIG Hotline Queries